Does BlackLine train AI on customer data?

BlackLine's published policy says customer data is not used to train AI models. BlackLine's Verity AI page says it never uses customer data to train generalized generative models and trains its machine-learning models only with the customer's explicit permission.

Does BlackLine have SOC 2?

BlackLine states that it holds a SOC 2 Type II report.

Which accounting systems does BlackLine integrate with?

BlackLine does not document an integration with QuickBooks Online, Xero, NetSuite, Sage Intacct or Microsoft Dynamics on its site.

How much does BlackLine cost?

BlackLine does not publish prices; pricing is by quote.

What are alternatives to BlackLine?

Other close & reconciliation tools in this directory include Campfire, Copilot in Dynamics 365 Finance, Double, FloQast and Ledge.

BlackLine

BlackLine sells cloud software for finance teams covering the financial close (account reconciliations, transaction matching, journal entries, consolidation and intercompany accounting) and invoice-to-cash processes such as cash application and collections. Its Verity AI suite adds agents that prepare reconciliations, draft accruals, suggest matches and explain variances, along with a console for governing AI agents.

Last verified October 14, 2026. Vendor site: blackline.com (opens in a new tab)

What the AI does

Verity Prepare uses multiple agents to gather support, match transactions and draft reconciling items, showing its reasoning and a confidence score
Verity Accruals drafts accrual journal entries from source-system data
Verity Match suggests matches for exceptions in high-volume transaction matching
Verity Flux and Narrate explain balance changes and draft narrative text for financial statements
Finance Control Console (preview) monitors and logs BlackLine and third-party AI agents

Summarized from blackline.com.

Facts, checked against the source

Category: Close & reconciliationSource: blackline.com (opens in a new tab)
Built for: EnterpriseSource: blackline.com (opens in a new tab)
Ledger integrations: None documented among QuickBooks Online, Xero, NetSuite, Sage Intacct and Microsoft DynamicsAlso documents: SAP (Smart Close for SAP).
Pricing: Not publishedThe vendor does not list prices publicly; pricing is by quote or sales contact.
Free plan: UnconfirmedPricing is not public or does not say.
SOC 2: Type IISource: blackline.com (opens in a new tab)
Trains on customer data: NoBlackLine's Verity AI page says it never uses customer data to train generalized generative models and trains its machine-learning models only with the customer's explicit permission.Source: blackline.com (opens in a new tab)
Human review: Human reviewBlackLine says Verity agents act under human direction, every recommendation comes with reasoning and an audit trail, and accountants give final sign-off; it also calls some intercompany agents autonomous within finance-defined controls.Source: investors.blackline.com (opens in a new tab)
Company: Public company (Nasdaq: BL). Founded 2001, based in Los Angeles, CASource: blackline.com (opens in a new tab)

Checked against the linked official source on the date shown.
Unconfirmed: we could not find an official statement.

Sources

Official pages read for this listing on October 14, 2026. Vendors change their sites; if a page no longer says what we report, tell us and we will recheck it.

No changes logged since this listing was published. Changes and corrections are recorded in the changelog.

BlackLine questions

Does BlackLine train AI on customer data?: BlackLine's published policy says customer data is not used to train AI models. BlackLine's Verity AI page says it never uses customer data to train generalized generative models and trains its machine-learning models only with the customer's explicit permission.
Does BlackLine have SOC 2?: BlackLine states that it holds a SOC 2 Type II report.
Which accounting systems does BlackLine integrate with?: BlackLine does not document an integration with QuickBooks Online, Xero, NetSuite, Sage Intacct or Microsoft Dynamics on its site.
How much does BlackLine cost?: BlackLine does not publish prices; pricing is by quote.
What are alternatives to BlackLine?: Other close & reconciliation tools in this directory include Campfire, Copilot in Dynamics 365 Finance, Double, FloQast and Ledge.