Does Caseware train AI on customer data?

Caseware's policy says customer data is used in some form to train or improve its models. Caseware's AI Use Policy says it does not use customer content to train AI models that benefit other customers and does not use AI outputs to train models, but it does use technical usage data and anonymized, aggregated data to develop and train AI models.

Does Caseware have SOC 2?

Caseware states that it holds a SOC 2 Type II report.

Which accounting systems does Caseware integrate with?

Caseware does not document an integration with QuickBooks Online, Xero, NetSuite, Sage Intacct or Microsoft Dynamics on its site.

How much does Caseware cost?

Caseware does not publish prices; pricing is by quote.

What are alternatives to Caseware?

Other audit tools in this directory include CoCounsel Audit & Accounting, DataSnipper, Fieldguide, Inflo and MindBridge.

Record verified October 14, 2026

Caseware

Caseware sells audit, assurance and financial reporting software that accounting firms use to run engagements, workpapers and financial statements, mainly through Caseware Cloud. Its AI layer, Caseware Verity, adds agents that work inside the engagement file, starting with a disclosure checklist agent that proposes answers with citations, alongside Caseware Validate for reviewing financial statements.

Vendor site: caseware.com (opens in a new tab)Compare with another tool

SOC 2: Type II
Trains on customer data: Yes
Human review: Human review
Pricing: Quote only
Ledgers: None documented

What the AI does

Disclosure Checklist Agent (Caseware Verity) suggests checklist answers against the financial statements, with citations reviewers can check
Document Intelligence Agent (closed beta per the May 2026 launch release) pulls information from source documents into the engagement
Risk Suggestion Agent (marked coming soon on the AI page) proposes engagement risks
Caseware Validate uses AI to check financial statements for inconsistencies during review

Summarized from caseware.com.

Facts, checked against the source

Category: AuditSource: caseware.com (opens in a new tab)
Built for: CPA firmsSource: caseware.com (opens in a new tab)
Ledger integrations: None documented among QuickBooks Online, Xero, NetSuite, Sage Intacct and Microsoft Dynamics
Pricing: Not publishedThe vendor does not list prices publicly; pricing is by quote or sales contact.
Free plan: UnconfirmedPricing is not public or does not say.
SOC 2: Type IISource: caseware.com (opens in a new tab)
Trains on customer data: YesCaseware's AI Use Policy says it does not use customer content to train AI models that benefit other customers and does not use AI outputs to train models, but it does use technical usage data and anonymized, aggregated data to develop and train AI models.Source: caseware.com (opens in a new tab)
Human review: Human reviewCaseware's AI Use Policy makes customers responsible for reviewing and verifying all AI outputs before use, and its AI page says auditors can review, refine, accept or override agent suggestions within the engagement.Source: caseware.com (opens in a new tab)
Company: Privately held. Founded 1988, based in Toronto, ON, CanadaSource: hgcapital.com (opens in a new tab)
Funding: Last round: Strategic investment (significant stake), October 27, 2020Investors named: HgSource: caseware.com (opens in a new tab)

Checked against the linked official source on the date shown.
Unconfirmed: we could not find an official statement.

Funding rounds

Rounds announced by the company or its lead investor. Amounts in US dollars.
Announced	Round	Amount	Led by	Source
October 27, 2020	Strategic investment (significant stake)	Undisclosed	Hg	caseware.com

Sources

Official pages read for this listing on October 14, 2026. Vendors change their sites; if a page no longer says what we report, tell us and we will recheck it.

No changes logged since this listing was published. Changes and corrections are recorded in the changelog.

Caseware questions

Does Caseware train AI on customer data?: Caseware's policy says customer data is used in some form to train or improve its models. Caseware's AI Use Policy says it does not use customer content to train AI models that benefit other customers and does not use AI outputs to train models, but it does use technical usage data and anonymized, aggregated data to develop and train AI models.
Does Caseware have SOC 2?: Caseware states that it holds a SOC 2 Type II report.
Which accounting systems does Caseware integrate with?: Caseware does not document an integration with QuickBooks Online, Xero, NetSuite, Sage Intacct or Microsoft Dynamics on its site.
How much does Caseware cost?: Caseware does not publish prices; pricing is by quote.
What are alternatives to Caseware?: Other audit tools in this directory include CoCounsel Audit & Accounting, DataSnipper, Fieldguide, Inflo and MindBridge.