Does AvidXchange train AI on customer data?

We could not find a published AvidXchange policy that says whether customer data is used to train AI models. AvidXchange says its AI model was trained on millions of invoices and keeps learning from each customer's business, but its AI page and privacy notice (last updated July 2025) do not say whether customer invoices train shared models.

Does AvidXchange have SOC 2?

AvidXchange states that it holds a SOC 2 Type II report.

Which accounting systems does AvidXchange integrate with?

AvidXchange documents integrations with QuickBooks Online, NetSuite, Sage Intacct and Microsoft Dynamics.

How much does AvidXchange cost?

AvidXchange does not publish prices; pricing is by quote.

What are alternatives to AvidXchange?

Other ap & invoices tools in this directory include AppZen, Auditoria.AI, Basware, BILL and Coupa AP Automation.

AvidXchange

AvidXchange sells accounts payable automation and supplier payment software to mid-market businesses. It handles invoice capture, coding, approval routing, purchase-order matching and payments to suppliers, and it connects to general accounting systems as well as real-estate and nonprofit accounting systems. TPG and Corpay took the company private in October 2025.

Last verified October 14, 2026. Vendor site: avidxchange.com (opens in a new tab)

What the AI does

Invoice capture that uses AI to extract invoice data, with AvidXchange indexing staff checking the results
Learns from a customer's past invoice coding and applies those patterns to new invoices to reduce exceptions
AI PO Matching Agent that matches invoice line items to purchase-order header and line data and flags discrepancies
AI Approval Agent that uses a customer's past approval decisions to estimate how likely an invoice is to be approved and gives approvers recommendations
Fraud monitoring that flags unusual payment behavior in real time, plus natural-language questions such as payment status checks

Summarized from avidxchange.com.

Facts, checked against the source

Category: AP & invoicesSource: avidxchange.com (opens in a new tab)
Built for: Mid-marketSource: avidxchange.com (opens in a new tab)
Ledger integrations: QuickBooks Online, NetSuite, Sage Intacct, Microsoft DynamicsAlso documents: QuickBooks Desktop, Sage 100, Acumatica, Yardi, MRI, Rent Manager, Blackbaud, AppFolio.Source: avidxchange.com (opens in a new tab)
Pricing: Not publishedThe vendor does not list prices publicly; pricing is by quote or sales contact.
Free plan: UnconfirmedPricing is not public or does not say.
SOC 2: Type IISource: avidxchange.com (opens in a new tab)
Trains on customer data: UnconfirmedAvidXchange says its AI model was trained on millions of invoices and keeps learning from each customer's business, but its AI page and privacy notice (last updated July 2025) do not say whether customer invoices train shared models.
Human review: Human reviewAvidXchange says its approval and PO matching agents give recommendations while customers keep the final approval decision, and that people check AI-extracted invoice data as quality assurance.Source: avidxchange.com (opens in a new tab)
Company: Privately held. Founded 2000, based in Charlotte, NCSource: avidxchange.com (opens in a new tab)
Funding: Investors named: TPG, CorpaySource: ir.avidxchange.com (opens in a new tab)

Checked against the linked official source on the date shown.
Unconfirmed: we could not find an official statement.

Sources

Official pages read for this listing on October 14, 2026. Vendors change their sites; if a page no longer says what we report, tell us and we will recheck it.

No changes logged since this listing was published. Changes and corrections are recorded in the changelog.

AvidXchange questions

Does AvidXchange train AI on customer data?: We could not find a published AvidXchange policy that says whether customer data is used to train AI models. AvidXchange says its AI model was trained on millions of invoices and keeps learning from each customer's business, but its AI page and privacy notice (last updated July 2025) do not say whether customer invoices train shared models.
Does AvidXchange have SOC 2?: AvidXchange states that it holds a SOC 2 Type II report.
Which accounting systems does AvidXchange integrate with?: AvidXchange documents integrations with QuickBooks Online, NetSuite, Sage Intacct and Microsoft Dynamics.
How much does AvidXchange cost?: AvidXchange does not publish prices; pricing is by quote.
What are alternatives to AvidXchange?: Other ap & invoices tools in this directory include AppZen, Auditoria.AI, Basware, BILL and Coupa AP Automation.