Does BILL train AI on customer data?

We could not find a published BILL policy that says whether customer data is used to train AI models. BILL's privacy notice (effective 2026-01-30) does not mention AI or model training; its AI page says AI use follows the same security and privacy requirements as other sensitive data, without stating whether customer data trains models.

Does BILL have SOC 2?

BILL states that it holds a SOC 2 Type II report.

Which accounting systems does BILL integrate with?

BILL documents integrations with QuickBooks Online, Xero, NetSuite, Sage Intacct and Microsoft Dynamics.

How much does BILL cost?

BILL lists pricing starting at $49 per user/month on its site, as of October 14, 2026.

What are alternatives to BILL?

Other ap & invoices tools in this directory include AppZen, Auditoria.AI, AvidXchange, Basware and Coupa AP Automation.

BILL

BILL is a financial operations platform for small and midsize businesses and the accounting firms that serve them, covering payables, receivables and spend management. Its AP product reads uploaded invoices into draft bills, routes them for approval and pays vendors, with a growing set of AI agents for coding, W-9 collection and vendor inquiries.

Last verified October 14, 2026. Vendor site: bill.com (opens in a new tab)

What the AI does

Extracts vendor, invoice number, dates, amounts and terms from uploaded invoices to prefill bills and vendor records
Invoice Coding Agent codes multi-line bills based on the customer's past coding and document data
W-9 Agent emails vendors to request, collect and validate W-9 forms, and is on by default
Flags possible duplicate invoices and uses payment history to point out bills that may be missing
Smart Response Agent (closed beta as of mid-2026) drafts replies to routine vendor questions about payment status

Summarized from bill.com.

Facts, checked against the source

Category: AP & invoicesSource: bill.com (opens in a new tab)
Built for: Small business, Mid-market, CPA firmsSource: bill.com (opens in a new tab)
Ledger integrations: QuickBooks Online, Xero, NetSuite, Sage Intacct, Microsoft DynamicsAlso documents: QuickBooks Desktop (Pro/Premier/Enterprise), Acumatica, Rillet, Slack, Tax1099, Earth Class Mail.Source: bill.com (opens in a new tab)
Pricing: From $49 per user/month$49 user/month (Essentials, AP & AR; page does not say whether billed monthly or annually)Source: bill.com (opens in a new tab)
Free plan: NoThe vendor's pricing shows no free plan.Source: bill.com (opens in a new tab)
SOC 2: Type IISource: bill.com (opens in a new tab)
Trains on customer data: UnconfirmedBILL's privacy notice (effective 2026-01-30) does not mention AI or model training; its AI page says AI use follows the same security and privacy requirements as other sensitive data, without stating whether customer data trains models.
Human review: Human reviewBILL's help center says AI-extracted invoice details are prefilled and the bill is created only after the user reviews and accepts them, but its July 2026 update says the W-9 Agent approves high-confidence W-9s automatically.Source: support.wf.bill.com (opens in a new tab)
Company: Public company (NYSE: BILL). Founded 2006, based in San Jose, CASource: investor.bill.com (opens in a new tab)

Checked against the linked official source on the date shown.
Unconfirmed: we could not find an official statement.

BILL pricing: plans, fees and trial terms

Sources

Official pages read for this listing on October 14, 2026. Vendors change their sites; if a page no longer says what we report, tell us and we will recheck it.

No changes logged since this listing was published. Changes and corrections are recorded in the changelog.

BILL questions

Does BILL train AI on customer data?: We could not find a published BILL policy that says whether customer data is used to train AI models. BILL's privacy notice (effective 2026-01-30) does not mention AI or model training; its AI page says AI use follows the same security and privacy requirements as other sensitive data, without stating whether customer data trains models.
Does BILL have SOC 2?: BILL states that it holds a SOC 2 Type II report.
Which accounting systems does BILL integrate with?: BILL documents integrations with QuickBooks Online, Xero, NetSuite, Sage Intacct and Microsoft Dynamics.
How much does BILL cost?: BILL lists pricing starting at $49 per user/month on its site, as of October 14, 2026.
What are alternatives to BILL?: Other ap & invoices tools in this directory include AppZen, Auditoria.AI, AvidXchange, Basware and Coupa AP Automation.