Does Canopy train AI on customer data?

Canopy's published policy says customer data is not used to train AI models. Canopy's AI governance page says it never uses firm data to train or test AI models unless the firm explicitly opts in, removes PII before any opted-in use, and that third-party providers (OpenAI, Anthropic) do not train their general models on customer data.

Does Canopy have SOC 2?

Canopy states that it holds a SOC 2 Type II report.

Which accounting systems does Canopy integrate with?

Canopy documents integrations with QuickBooks Online and Xero.

How much does Canopy cost?

Canopy lists pricing starting at $74 per user/month, billed annually on its site, as of October 14, 2026.

What are alternatives to Canopy?

Other practice management tools in this directory include Aiwyn, Financial Cents, Karbon, TaxDome and Uku.

Canopy

Canopy is a cloud practice management platform for U.S. accounting, tax and bookkeeping firms, combining CRM, client portal, documents, workflow, time and billing, and IRS tax-resolution tools. Paid add-ons cover tax workflow automation and month-end close monitoring for QuickBooks Online clients, and AI is built in across intake, documents, meetings and client communication.

Last verified October 14, 2026. Vendor site: getcanopy.com (opens in a new tab)

What the AI does

Smart Intake builds client document checklists and classifies, renames and files uploaded documents
Notetaker records and transcribes client meetings and produces summaries and action items
Drafts client emails, summarizes client histories and threads, and matches IRS notices to client records
Close Automation runs data monitors on connected QuickBooks Online ledgers to flag anomalies and generate client summaries (open beta)
Coworker (listed as coming soon/beta) carries out tasks and workflows such as onboarding and document follow-ups, with a review queue for staff approval

Summarized from getcanopy.com.

Facts, checked against the source

Category: Practice management, Tax preparation, Close & reconciliationSource: getcanopy.com (opens in a new tab)
Built for: CPA firmsSource: getcanopy.com (opens in a new tab)
Ledger integrations: QuickBooks Online, XeroAlso documents: Intuit ProConnect, Lacerte, UltraTax, Drake Tax, CCH Axcess Tax, Filed, Juno, Microsoft Outlook.Source: getcanopy.com (opens in a new tab)
Pricing: From $74 per user/month, billed annually$74/user/month (Standard plan, billed annually)Source: getcanopy.com (opens in a new tab)
Free plan: NoThe vendor's pricing shows no free plan.Source: getcanopy.com (opens in a new tab)
SOC 2: Type IISource: getcanopy.com (opens in a new tab)
Trains on customer data: NoCanopy's AI governance page says it never uses firm data to train or test AI models unless the firm explicitly opts in, removes PII before any opted-in use, and that third-party providers (OpenAI, Anthropic) do not train their general models on customer data.Source: getcanopy.com (opens in a new tab)
Human review: ConfigurableCanopy says its AI acts only within firm-defined permissions and guardrails and routes exceptions to staff; Coworker has a review queue where staff approve AI-drafted items before they run, and outputs are editable with the firm making the final call.Source: getcanopy.com (opens in a new tab)
Company: Privately held. Founded 2014, based in Draper, UTSource: getcanopy.com (opens in a new tab)
Funding: Last round: Series C, $70M, April 23, 2025Investors named: Viking Global Investors, Ten Coves Capital, Ankona Capital, Pelion Venture Partners, Tenaya Capital, NewView Capital, New Enterprise Associates (NEA), Wells Fargo Strategic Capital, University Growth Fund, EPIC Ventures, Nyca PartnersSource: getcanopy.com (opens in a new tab)

Checked against the linked official source on the date shown.
Unconfirmed: we could not find an official statement.

Canopy pricing: plans, fees and trial terms

Funding rounds

Rounds announced by the company or its lead investor. Amounts in US dollars.
Announced	Round	Amount	Led by	Source
March 27, 2018	Undisclosed	$30M	New Enterprise Associates (NEA)	getcanopy.com
December 4, 2019	Undisclosed	$13M	NewView Capital, Pelion Venture Partners, Tenaya Capital	getcanopy.com
June 29, 2021	Undisclosed	$11M	Not named	getcanopy.com
December 8, 2021	Series BB	$35M	Ten Coves Capital	getcanopy.com
May 8, 2024	Undisclosed	$35M	Ten Coves Capital, Ankona Capital	getcanopy.com
April 23, 2025	Series C	$70M	Viking Global Investors	getcanopy.com

Sources

Official pages read for this listing on October 14, 2026. Vendors change their sites; if a page no longer says what we report, tell us and we will recheck it.

No changes logged since this listing was published. Changes and corrections are recorded in the changelog.

Canopy questions

Does Canopy train AI on customer data?: Canopy's published policy says customer data is not used to train AI models. Canopy's AI governance page says it never uses firm data to train or test AI models unless the firm explicitly opts in, removes PII before any opted-in use, and that third-party providers (OpenAI, Anthropic) do not train their general models on customer data.
Does Canopy have SOC 2?: Canopy states that it holds a SOC 2 Type II report.
Which accounting systems does Canopy integrate with?: Canopy documents integrations with QuickBooks Online and Xero.
How much does Canopy cost?: Canopy lists pricing starting at $74 per user/month, billed annually on its site, as of October 14, 2026.
What are alternatives to Canopy?: Other practice management tools in this directory include Aiwyn, Financial Cents, Karbon, TaxDome and Uku.