Does Brex train AI on customer data?

We could not find a published Brex policy that says whether customer data is used to train AI models. Brex's AI page says customers' financial data is never used to train third-party AI models, but it doesn't say whether customer data trains Brex's own models, and it describes agents that improve as admins give them feedback.

Does Brex have SOC 2?

Brex states that it holds a SOC 2 Type II report.

Which accounting systems does Brex integrate with?

Brex documents integrations with NetSuite, Sage Intacct, QuickBooks Online, Xero and Microsoft Dynamics.

How much does Brex cost?

Brex lists pricing starting at $12 per user/month (Premium) on its site, as of November 5, 2026.

What are alternatives to Brex?

Other spend & expenses tools in this directory include Emburse, Expensify, Navan, SAP Concur and Acumatica.

Record verified November 5, 2026

Brex

Brex is a spend management platform with corporate cards, expense management, travel booking, bill pay and business banking, offered in 120+ countries. AI agents write memos and gather receipts for employees, audit expenses against the company's own policy, and auto-approve low-risk spend while escalating exceptions. Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Vendor site: brex.com (opens in a new tab)Compare with another tool Brex alternatives Embed this tool’s facts

SOC 2: Type II
Trains on customer data: Unconfirmed
Human review: Configurable
Pricing: From $12 per user/month (Premium)
Ledgers: QuickBooksXeroNetSuiteSage IntacctDynamics

What the AI does

Brex Assistant writes memos, fetches receipts, answers employees' policy questions and can file reimbursements automatically
Review agent auto-approves low-risk expenses and requests, escalates exceptions and follows up with employees who are out of compliance
Audit agent monitors expenses against the company's internal processes and sorts potential violations by risk level
AI generates receipts, memos and attendee lists, and matches receipts that employees text in to the right expense
AI-powered mapping suggestions, GL coding and auto-categorization for the accounting sync, plus AI-powered invoice entry in bill pay

Summarized from brex.com.

Facts, checked against the source

Category: Spend & expenses, AP & invoicesSource: brex.com (opens in a new tab)
Built for: Small business, Mid-market, EnterpriseSource: brex.com (opens in a new tab)
Ledger integrations: NetSuite, Sage Intacct, QuickBooks Online, Xero, Microsoft DynamicsAlso documents: QuickBooks Desktop, Workday Financials, Oracle Fusion Cloud ERP, Rillet, Puzzle, Rippling, Gusto, Slack, Microsoft Teams, Navan.Source: brex.com (opens in a new tab)
Pricing: From $12 per user/month (Premium)Essentials $0 per user/month; Premium $12 per user/month (multiple expense policies with auto-approval rules, dynamic review chains, AI-powered compliance audit detection); Enterprise and Smart Card custom-pricedSource: brex.com (opens in a new tab)
Free plan: YesA free plan is listed on the vendor's site. A free trial does not count.Source: brex.com (opens in a new tab)
SOC 2: Type IISource: brex.com (opens in a new tab)
Trains on customer data: UnconfirmedBrex's AI page says customers' financial data is never used to train third-party AI models, but it doesn't say whether customer data trains Brex's own models, and it describes agents that improve as admins give them feedback.
Human review: ConfigurableAdmins upload and edit the expense policy the agents enforce; the review agent auto-approves low-risk, in-policy spend and escalates exceptions, and Brex says automated actions are transparent and reversible.Source: brex.com (opens in a new tab)
Company: Part of Capital One (NYSE: COF). Capital One based in San Francisco, CASource: brex.com (opens in a new tab)
Funding: Investors named: Greenoaks, IVP, Tiger Global, Y Combinator, Kleiner Perkins, DST Global, Lone Pine Capital, Ribbit CapitalSource: brex.com (opens in a new tab)

Checked against the linked official source on the date shown.
Unconfirmed: we could not find an official statement.

Brex pricing: plans, fees and trial terms

Sources

Official pages read for this listing on November 5, 2026. Vendors change their sites; if a page no longer says what we report, tell us and we will recheck it.

1 logged change to this listing, most recently November 5, 2026. See the changelog.

Brex questions

Does Brex train AI on customer data?: We could not find a published Brex policy that says whether customer data is used to train AI models. Brex's AI page says customers' financial data is never used to train third-party AI models, but it doesn't say whether customer data trains Brex's own models, and it describes agents that improve as admins give them feedback.
Does Brex have SOC 2?: Brex states that it holds a SOC 2 Type II report.
Which accounting systems does Brex integrate with?: Brex documents integrations with NetSuite, Sage Intacct, QuickBooks Online, Xero and Microsoft Dynamics.
How much does Brex cost?: Brex lists pricing starting at $12 per user/month (Premium) on its site, as of November 5, 2026.
What are alternatives to Brex?: Other spend & expenses tools in this directory include Emburse, Expensify, Navan, SAP Concur and Acumatica.