Record verified
SAP Concur
SAP Concur sells Concur Expense, Concur Travel and Concur Invoice, SAP's travel, expense and invoice management products. Its AI agents read receipts and infer missing data, validate expense reports against policy, let admins write audit rules in natural language and book policy-compliant trips, with Joule, SAP's assistant, embedded across the products.
- SOC 2
- Type II
- Trains on customer data
- Unconfirmed
- Human review
- Unconfirmed
- Ledgers
- XeroNetSuite
What the AI does
- Receipt Analysis Agent extracts receipt data and infers missing fields to create complete expense entries
- Expense Report Validation Agent reviews expense reports for accuracy and policy compliance before approval
- Audit Rule Configuration lets admins create, manage and refine expense audit rules in natural language
- Expense Automation Agent creates expense reports, and Policy Navigator retrieves and explains travel and expense policy
- Joule, SAP's AI assistant, searches, creates and updates expense reports, allocations and itemizations in natural language and books trips through Booking Agent
Summarized from concur.com.
Facts, checked against the source
- Category
- Spend & expensesSource: concur.com (opens in a new tab)
- Built for
- Small business, Mid-market, EnterpriseSource: concur.com (opens in a new tab)
- Ledger integrations
- NetSuite, XeroAlso documents: SAP, QuickBooks (edition not specified on page), ADP, Egencia, Concur TripLink.Source: concur.com (opens in a new tab)
- Pricing
- From $7 per report (Concur Expense Base)Concur Expense Base from $7 per report and Plus from $11 per report (adds ExpenseIt and AI-powered features), both with unlimited users; Premium custom-priced; price can vary with monthly commitmentSource: concur.com (opens in a new tab)
- Free plan
- NoThe vendor's pricing shows no free plan.Source: concur.com (opens in a new tab)
- SOC 2
- Type IISource: sap.com (opens in a new tab)
- Trains on customer data
- UnconfirmedSAP's AI training materials say external model providers don't train on customer data and that optional learning features are customer-controlled where a service offers them, but SAP Concur's AI page says it combines nearly 30 years of T&E data with public data, and neither says whether customer data trains SAP Concur's own models.
- Human review
- UnconfirmedSAP Concur describes agents that validate reports and enforce policy to speed approvals, but its AI page doesn't say whether any agent approves expenses without a person.
- Company
- Part of SAP (NYSE: SAP)
- Funding
- Unconfirmed
- Checked against the linked official source on the date shown.
- Unconfirmed: we could not find an official statement.
Sources
Official pages read for this listing on November 5, 2026. Vendors change their sites; if a page no longer says what we report, tell us and we will recheck it.
- www.concur.com/solutions/artificial-intelligence
- www.concur.com/products/concur-expense
- www.sap.com/about/trust-center/certification-compliance/sap-concur-soc-2-2026.html
- learning.sap.com/courses/building-confidence-in-ai-with-sap/does-ai-train-on-my-data
1 logged change to this listing, most recently November 5, 2026. See the changelog.
SAP Concur questions
- Does SAP Concur train AI on customer data?
- We could not find a published SAP Concur policy that says whether customer data is used to train AI models. SAP's AI training materials say external model providers don't train on customer data and that optional learning features are customer-controlled where a service offers them, but SAP Concur's AI page says it combines nearly 30 years of T&E data with public data, and neither says whether customer data trains SAP Concur's own models.
- Does SAP Concur have SOC 2?
- SAP Concur states that it holds a SOC 2 Type II report.
- Which accounting systems does SAP Concur integrate with?
- SAP Concur documents integrations with NetSuite and Xero.
- How much does SAP Concur cost?
- SAP Concur lists pricing starting at $7 per report (Concur Expense Base) on its site, as of November 5, 2026.
- What are alternatives to SAP Concur?
- Other spend & expenses tools in this directory include Brex, Emburse, Expensify, Navan and Quadient AP.