Does Navan train AI on customer data?

We could not find a published Navan policy that says whether customer data is used to train AI models. Navan's security page and trust center don't say whether customer data trains its AI models; the trust center lists OpenAI as a subprocessor for its virtual support agent and Veryfi for receipt OCR, and its AI security documents require a request to view.

Does Navan have SOC 2?

Navan states that it holds a SOC 2 Type II report.

Which accounting systems does Navan integrate with?

Navan documents integrations with NetSuite, Sage Intacct and Xero.

How much does Navan cost?

Navan lists pricing starting at Free for the first 5 expensing users; $15 per user/month after on its site, as of November 5, 2026.

What are alternatives to Navan?

Other spend & expenses tools in this directory include Brex, Emburse, Expensify, SAP Concur and Quadient AP.

Record verified November 5, 2026

Navan

Navan is a business travel and expense platform: travel booking, corporate cards, expense reports and reimbursements in one app. Its expense agents fill in descriptions, categories and GL codes from card data and trip details, audit expenses against configurable rules, and reconcile receipts, payments and bookings. Founded in 2015 as TripActions.

Vendor site: navan.com (opens in a new tab)Compare with another tool Embed this tool’s facts

SOC 2: Type II
Trains on customer data: Unconfirmed
Human review: Configurable
Pricing: From Free for the first 5 expensing users; $15 per user/month after
Ledgers: XeroNetSuiteSage Intacct

What the AI does

Expense Agent fills in descriptions, categories and codes from card data and trip details, or from receipts dropped into Expense Chat
Expense Chat (US) extracts receipt data, auto-codes it, asks for missing details and lets travelers refine entries in plain language before it submits them
Audit Agent checks each expense against 45+ configurable audit rules, clears compliant spend and leaves exceptions for review
Reconciliation Agent links receipts, payments and bookings, and AI auto-coding maps transactions to GL codes
Ava, an AI travel agent, answers policy questions and handles disruptions, with human travel agents for complex cases

Summarized from navan.com.

Facts, checked against the source

Category: Spend & expensesSource: navan.com (opens in a new tab)
Built for: Small business, Mid-market, EnterpriseSource: navan.com (opens in a new tab)
Ledger integrations: NetSuite, Sage Intacct, XeroAlso documents: SAP Concur, Coupa, Brex, Workday, Rippling, Slack, Uber for Business, Navan Expense API.Source: navan.com (opens in a new tab)
Pricing: From Free for the first 5 expensing users; $15 per user/month afterNavan Business (companies up to 300 employees): travel free; Navan Expense free for the first 5 monthly expensing users, then $15 per user/month; Navan Enterprise and companies over 300 employees priced by demoSource: navan.com (opens in a new tab)
Free plan: YesA free plan is listed on the vendor's site. A free trial does not count.Source: navan.com (opens in a new tab)
SOC 2: Type IISource: trust.navan.com (opens in a new tab)
Trains on customer data: UnconfirmedNavan's security page and trust center don't say whether customer data trains its AI models; the trust center lists OpenAI as a subprocessor for its virtual support agent and Veryfi for receipt OCR, and its AI security documents require a request to view.
Human review: ConfigurableThe Audit Agent clears expenses that pass the company's configurable audit rules and routes exceptions to reviewers; Expense Chat asks travelers to confirm and fill in missing details before it submits.Source: navan.com (opens in a new tab)
Company: Public company (Nasdaq: NAVN). Founded 2015, based in Palo Alto, CASource: investors.navan.com (opens in a new tab)

Checked against the linked official source on the date shown.
Unconfirmed: we could not find an official statement.

Navan pricing: plans, fees and trial terms

Sources

Official pages read for this listing on November 5, 2026. Vendors change their sites; if a page no longer says what we report, tell us and we will recheck it.

1 logged change to this listing, most recently November 5, 2026. See the changelog.

Navan questions

Does Navan train AI on customer data?: We could not find a published Navan policy that says whether customer data is used to train AI models. Navan's security page and trust center don't say whether customer data trains its AI models; the trust center lists OpenAI as a subprocessor for its virtual support agent and Veryfi for receipt OCR, and its AI security documents require a request to view.
Does Navan have SOC 2?: Navan states that it holds a SOC 2 Type II report.
Which accounting systems does Navan integrate with?: Navan documents integrations with NetSuite, Sage Intacct and Xero.
How much does Navan cost?: Navan lists pricing starting at Free for the first 5 expensing users; $15 per user/month after on its site, as of November 5, 2026.
What are alternatives to Navan?: Other spend & expenses tools in this directory include Brex, Emburse, Expensify, SAP Concur and Quadient AP.